Monday 28 May 2018

40 ways to fix your PC before you call an expert (10)



10. Motherboard beeps

How to Troubleshoot Beep Codes 

Figuring out why your computer is making beeping sounds should only take 10 to 15 minutes. Solving that problem that you identify is another task entirely and could take a few minutes to hours, depending on what the problem ends up being.
  1. Power on the computer, or restart it if it's already on.
  2. Listen very carefully to the beep codes that sound when the computer begins to boot.
    1. Restart your computer if you need to hear the beeping again. You're probably not going to make whatever problem you have worse by restarting a few times.
  3. Write down, in whatever way makes sense to you, how the beeps sound.
    1. Important: Pay close attention to the number of beeps, if the beeps are long or short (or all the same length), and if the beeping repeats or not. There is a big difference between a "beep-beep-beep" beep code and a "beep-beep" beep code.
    2. I know this might all seem a little crazy but this is important information that will help determine what issue the beep codes are representing. If you get this wrong, you'll be trying to solve a problem your computer doesn't have and ignoring the real one.
  4. Next you'll need to figure out what company manufactured the BIOS chip that's on your computer motherboard. Unfortunately, the computer industry never agreed on a uniform way to communicate with beeps, so it's important to get this right.
    1. The easiest way to figure this is out is by installing one of these free system information tools, which should tell you if your BIOS is made by AMI, Award, Phoenix, or another company. If that doesn't work, you could open you computer and take a peek at the actual BIOS chip on your computer motherboard, which should have the company name printed on or next to it.
    2. Important: Your computer maker is not the same as the BIOS maker and your motherboard maker is not necessarily the same as the BIOS maker, so don't assume you already know the right answer to this question.
  1. Now that you know the BIOS manufacturer, choose the troubleshooting guide below based on that information:
    1. AMI Beep Code Troubleshooting (AMIBIOS)
    2. Award Beep Code Troubleshooting (AwardBIOS)
    3. Phoenix Beep Code Troubleshooting (PhoenixBIOS)
  2. Using the beep code information specific to those BIOS makers in those articles, you'll be able to figure out exactly what's wrong that's causing the beeping, be it a RAM issue, a video card problem, or some other hardware problem.